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FLORIDA’S VOICE IN ELECTRONICS "WATTS CURRENT" is the official newsletter of the Florida Electronics Sales & Service Association, Inc. and is published bi-monthly. EMAIL: fesa@fdn.com We Support NESDA Awarded Best State Publication 1993,1996 & 2000 |
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FESA or Watts Current neither endorses any company, product or service - nor guarantees the validity of statements made in any advertisement - appearing in any advertisement or article included in this publication. Watts Current is published bi- monthly. All articles to be published in "Watts Current" must be received by John Eubanks, Editor, 5323-3 Firestone Rd., Jacksonville, FL 32210 by the following dates: 2/15, 4/15, 6/15, 8/15, 10/15, and 12/15 in order to be printed in the next newsletter. Otherwise, they will be published in the following issue, as appropriate. Please send any inquires or comments to the Editor. Please excuse any grammar or punctuation errors you may find as this newsletter is entirely composed and published by association volunteers. |
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| President's Message FESA MEMBERS and FRIENDS, Let me begin by thanking all of those members who have worked with me throughout my term as President to continue a proud tradition of cooperation established by those who began this association in 1963. My most grateful appreciation to all for their help and especially Billy Williams, who continues to be our inspiration. I also want to thank the officers and members of the Georgia Electronic Service Dealers Association for their cooperation and close participation with us over the years and especially this year, in making our 2004 combined Convention a success. I also want to thank our sponsors who support us in these events. Without their support it simply isn’t possible Our FESA-GESDA Convention is upon us. I hope for your sake, and the sake of your profession and business, you are planning to attend. Your continued success could depend upon attending these kind of events, to gain or maintain knowledge of the continuous technical changes that prevail today in our electronic service industry. If you are reading this while at the Convention, congratulations! You made the right choice. I also want to recognize those who served with me and congratulate them on a job well done. I also want to say that our new slate of candidates for Officers in FESA are well qualified and have my full support. I look forward to working with each of them and assisting in any way that I may be of help. We (FESA & GESDA) tried to put together for you the very best technical training seminars, in a timeframe that is least intrusive on your business, along with plenty of food , fellowship and fun at an affordable cost. Please be sure to visit our (YOUR) FESA/GESDA SOUTHERN HOSPITALITY ROOM. Oh yeah, be sure to get plenty of raffle tickets. Someone will go home with some real nice prizes. Hope it will be you. Good luck, see you there. Thanks for all your help and support. Sincerely, Ken Cisson, CET FESA President |
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| The Best Service is Provided by the Independent Servicer In recent years, the independent product servicer has faced every kind of assault possible to his existence. The independent servicer has proven time and time again that he is up to the challenge of supporting sales of consumer products with pride and professionalism. There has been much discussion and speculation this week regarding threats to the independent service community. It is important to separate rumor from fact so we would like to shed some light on this issue. The concept of a national service company is not new; it has been tried many times. Major manufacturers have tried, major retailers have tried and some independent servicers have tried. They have all failed, but this fact will not stop others from proposing a national solution for warranty and non-warranty service. Several companies have recently entered the arena in an attempt to provide a national service solution. The following is a list of the facts as best we know them. * When Montgomery Ward went bankrupt, Sears took control of the M-W service division, A&E. Sears made a deal with Sharp Electronics to be the primary servicer nationwide for Sharp microwave ovens, both in and out of warranty. Sears (or A&E) gets the first referral when Sharp is contacted for service on microwave ovens. NESDA officials met with Sharp executives and tried to explain the obvious reasons why we opposed this venture. Sharp had already signed the deal with Sears. They also stated that they had no plans to expand this plan beyond microwave ovens. * Shortly thereafter, Whirlpool announced that they were folding their service division into A&E and that Whirlpool technicians would become employees of Sears. Whirlpool customers would be referred to A&E Factory Service for both in and out of warranty repairs. NESDA representatives along with PSA leaders met with Whirlpool service executives to explain our opposition to this deal. * Recently Sears (A&E) has approached some of the major electronics manufacturers in an attempt to become their national service provider for the country. * Sears has invested heavily in A&E and they are aggressively seeking to expand their business in appliance repair. This expansion involves extended warranty providers as well as the major appliance manufacturers. They claim to have over 63% of the countries’ zip codes covered. * Other companies are also proposing in-home service on a national scale. Computer repair companies are looking to make inroads into in-home service on high-end televisions and monitors. Despite lacking extensive component level skills, they are focusing on newer technology displays, which will not require component level repairs. One such company is Decision One or D-1 who currently provides service for Gateway monitors. * In addition to these in-home proposals, UPS is performing depot service on a national scale. The resources of UPS extend way beyond their shipping capabilities. Since acquiring Mail Boxes Etc. they have over 3000 drop off locations nationwide. (See link, http://www.ups-scs.com/) Consumers outside major population centers are entitled to (and in some states have the legal right to) the same level of service that customers within major population areas receive. National service programs will find this to be cost-prohibitive. The level of competency for service technicians required to service today’s high-tech products will not be attainable when knowledge of all brands is required. Manufacturers whose products are not in the top 75% of national sales would find that their products are poorly serviced, or not being serviced at all. Should a national service plan deplete the customer base of the independent product servicer, the independent service community would vanish, leaving consumers with few or no choices, which would not sit well with consumer advocacy groups or those wishing to retain consumer’s loyalty and business. The NESDA Board and our advisors have looked into this proposal and although Sears has the necessary infrastructure in place for appliance repairs, it appears that they do not currently have the technician base to accomplish this monumental task in electronics. They are apparently looking for some kind of commitment from manufacturers before they will actually attempt to find and hire the staff required. In addition, as the technology shifts toward board level repairs, they hope that in-home electronics service will more closely resemble their current in-home appliance service model. Three years ago NESDA leaders met with Rick Legleiter of InFocus, a major manufacturer of high-end digital projectors. We outlined in great detail the requirements for world-class service and how NESDA members could provide this service. On November 24, 2003 InFocus selected UPS as its nationwide service provider. See link, http://www.ups-scs.com/about/PR/11_24_2003_release.html?pr=true The NESDA Board met twice this week to discuss these developments and agree that we are not capable of stopping others from attempting to expand their interests in the consumer electronics industry and further eroding an already unstable market environment. However, this does not mean that we will stand idly by while others negotiate for our piece of the shrinking service market or allow consumers the fair and reasonable choice they want and deserve. Sears is making an attempt to distance themselves from A&E. They understandably do not want retailers to view A&E Factory Service as Sears. It is important for all concerned to realize who A&E really represents. Dealers who may be inclined to use A&E as a service provider should be made well aware of exactly who it is they will be inviting into their customer’s homes. Sears has the money and the clout to go forward with this proposal. They can exert pressure (and undoubtedly already have) on manufacturers to become authorized agents for warranty fulfillment for companies other than Sears. Most major manufacturers are not anxious to enable Sears to be the national provider of warranty fulfillment. They have first hand knowledge of the difficulties in trying to provide a national service solution. In addition, even a failed attempt by a single entity would severely damage the current independent service network, negatively impact consumers and the market, and will leave consumers with no credible alternative to a single service provider. The ensuing monopoly could control the industry. Nobody does it better. The relationship between NESDA, its members and the manufacturers and other key industry sectors has become very strong. We have developed a mutual trust and a desire to work in the best interest of our mutual customers and consumers. The independent service community brings experience, technical training and customer relations skills to effectively repair units regardless of whether board level or component level repair is required. This flexibility coupled with the passion for our industry cannot be underestimated. Possessing the skills to perform component level repairs puts us in a unique position. Despite the promise of a gradual change to board level repairs, we have already seen instances of the need for component level options. These options have the ability to save thousands of dollars in expensive returns as well as saving expensive board replacements. What can we do? We must reach out to dealers and let them know that we can be the solution to the service needs of their customers. We must learn to better understand fragile consumers, confused and frustrated by sophisticated new expensive technologies. We must utilize our strong relationship with the manufacturers and other industry sectors to communicate problems before they escalate to a level resulting in needless exchanges. Servicers who wish to further demonstrate their professionalism should seek to become certified through the Certified Service Center Program. This shows manufacturers for whom they perform service as well as the consumer public that they have formally attained and certified their additional competencies in areas such as customer service, technical certifications, and business management. Independent local service companies have the experience and flexibility to outperform any national service company. When coupled with the network of the NESDA family we offer the ability to solve both technical and logistical problems quickly and efficiently. It is true that Sears has some progressive servicing strategies...see link: http://www.motient.com/Content/IntheNews/PressReleases/1998PressReleases/sears.htm However, NESDA has embraced similar progressive strategies through the introduction of FieldPower...see link: http://nesda.fieldpower.com/ NESDA remains responsive to the changing needs of manufacturers, and others, assisting our members in constantly updating their technical and administrative capabilities. We have encouraged our membership to realize their cost of doing business and use this information to negotiate fair rates for providing quality service. We are opposed to any pricing structure designed to corner the market in service. The manufacturers and others are aware of the damage that can be done by any attempt at developing a single entity national service solution. An independent servicer brings more experience and better training to the business equation, benefiting the manufacturer as well as the consumer. One of the manufacturer’s most pressing challenges, achieving a reduced rate of return, has a direct impact on improving the manufacturer’s bottom line. Trained, experienced independent servicers can help the manufacturer reduce the rate of return by offering capable service, discouraging returns and encouraging satisfied consumers. In Conclusion Challenges to the independent service network will continue. We should take them seriously but not panic. Yet we cannot afford to be passive. We need to seek out retailers who need quality support and then provide that support. NESDA must continue to improve our relationships with retailers, manufacturers, parts suppliers, and extended warranty providers as well as other industry associations, who are not intent on setting up any type of monopoly or unfair or anti-trust business practice. We must work with them and commit ourselves to understanding their needs and developing solutions. We must remain vigilant in our campaign to upgrade the image of the independent service network. "Nobody does it better." The End This is most certainly not the end to this issue. In fact, it is the beginning of bringing all of the known facts to the light of day. The NESDA board, our industry advisors and our staff will continue to search for truth and fair-play for our fellow servicers. Article by Brian Gibson NESDA President |
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| El Cheapo works on the Zenith A-17196-12 Focus Block Assembly First lets review the major problems experienced with this unit. It has to be the cost of the replacement part. Only a couple of years ago these things were under fifty bucks, however now they exceed 100 bucks everywhere they may be purchased. Of course this is the OEM version. You can always purchase those Generic versions for a little more than fifty bucks...but at the risk you won’t be able to use it, because often the chimneys on these blocks are flawed, preventing the anode leads from being fully/properly inserted. A real bummer when your customer is eager to pay for their set and have it returned. Now that we have decided on an original and the cost of these is nearly doubled the cost of the generic one, how can we reduce this cost so that the customer can have an option? One way is to note the type failure experienced. That will normally fall into one of two categories. !. Set shuts down caused by main block assembly or 2. Set has one or more colors that prevent proper adjustment of G2 levels caused by the variable resistor assembly. The important thing to note here is...normally both components on these block assemblies are not defective. Normally one or the other is the culprit and in most cases the defective one is easy enough to identify by the problem created. Can you see where we are going? These Focus Block assemblies are used on all Zenith Projection sets that employ the 9-1302, 9-1674, and 9-1978 power supply deflection PWBs. This is a large application. Lets say that you have a unit that won’t allow the G2 to be properly adjusted. These controls are delicate and use resistive paint on ceramic glass. Disassembly of a defective unit, revealed a single Zenith part number for these three resistors to be 63-10877-31, however we found none available to purchase. In this case we used the resistor portion from a block assembly that we previously replaced because of a defective HV distribution section. We kept the resistors along with the wire hookup harness from this assembly. Another option could be ordering the Generic part then use only the resistors and harness. Conversely when encountering a unit that shuts down because of a defective HV block section, replacement is easier, since it requires only the splicing of the three input leads to the resistor assembly, then installing an IFT output anode along with the three CRT anode leads. Ordering a generic here would be a poor choice since problems we encountered in these units were imperfections existing in the chimney mold. A much better solution is to have saved the distribution block section from an assembly replaced for a G2 problem. Then you can give the customer the option, if they want the new one, get it, but don’t overlook those components that are normally thrown away, which can be recycled to make a customer who can’t afford a new one happy. Comes in handy for troubleshooting purposes too... if nothing else. Removing A Bad picture From The Philips 51PW936317F Digital Projection Set As usual, no one believes the things that electronic technicians are routinely requested to overcome. The above model projection TV was brought in with the complaint of a bad picture. This is a new unit and as we were unloading it from the back of the customer’s truck, a dimple located at the rear, right corner of the mirror cavity, on the back of the unit was spotted. This caused us to ask the customer if this unit had been dropped? He was unsure, but he said, he had purchased it from the Sears warehouse, as is, and received it at a very good price. He said it played but just had a bad picture with distorted color. As we sat the unit off the truck, we suspected the mirror may have been cracked or broken, because of the visible cabinet damage, but no glass was heard clinking around in the cabinet during the unloading process. Once we were able to inspect the set before turning it on, we noted it had a Mylar mirror that had been knocked completely out of its mount and of all things had been bent. You ever hear of a bent mirror? Most folks will say you are nuts, mirrors don’t bend, they break! Well Ripley, this one bent, real good. The part number affixed to the mirror is 313503120431 but searching for the cost with this part number was not helpful. After contacting one of our favorite distributors we finally came up with the replacement number 483531077085 but at a retail cost ($300.00 +S/H & Tax), that precluded replacement. Since the mirror is affixed to the mounting assembly, this entire unit must be straightened to allow for proper mounting. Although, a long shot, we just had to try. We padded the front of the Mylar mirror and commenced trying to straighten this entire unit, little by little while wedging it between two stationary cabinets that were moved enough to allow the space between them to accept our padded mirror assembly. This allowed us to apply pressure in the correct direction, then flip it around and apply pressure from the other end, to be as uniform as possible. We repeated this process over and over until our mounts were in near perfect alignment. Everything looked pretty good, except for one small detail. There was now a small wrinkle in the Mylar where before it was bent. OK Sherlock, where do we go from here? Simple Holmes, loan me your hair dryer! Using a blow dryer to paint over the Mylar surface in warmth with a back and forth motion to remove all of our wrinkle. One final step remained, touching up the convergence, using the remote to marry the outer edges. When all of this was done our picture on this set was now, as it should be and we made a nice profit by investing skill with common sense to solve this customer’s problem more efficiently than the replacement cost of the mirror. Article by Watts Current Editor |
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| Industry Update Collection suggests need for computer recycling program 1/28/2004 AUGUSTA, Maine As a truck outside the State House was being loaded with used computers and television sets, environmental advocates inside called for a program to collect the electronic devices statewide for recycling. Something must be done soon, they said, noting that Maine law will soon prohibit dumping monitors and TV sets in landfills. The ban, effective in January 2006, was authorized by the Legislature last year as way to keep toxic metals from getting into the environment. Each computer contains about 5 pounds of lead in addition to mercury and other toxic materials, according to the Natural Resources Council of Maine. Meanwhile, thousands of old computers are piling up in closets, attics and garages all over the state. "Maine needs a statewide system to handle this growing toxic solid waste problem," said Rep. Theodore Koffman, D-Bar Harbor, House chairman of the Natural Resources Committee. Last year's initial step prompted a study by a group of stakeholders representing the industry, retailers, towns and environmentalists. A draft report recommends setting up local collection centers in towns and cities all over the state. The report also says owners who wish to recycle their used computers and televisions shouldn't have to pay to do so. They see manufacturers as having a shared responsibility in recycling used equipment. At least one manufacturer, Hewlett-Packard, expressed support for taking some responsibility in a letter to Maine's Department of Environmental Protection. A major unanswered question is where the computers would go once they are collected. The draft report, which is expected to be in final form at the end of this week, suggests opening a few consolidation centers throughout the state, from which the junk equipment would be shipped in bulk to rendering plants or other facilities. House Speaker Patrick Colwell, D-Gardiner, pledged legislative support in finding a way to recycle electronic equipment. Circuit City Closes 19 Stores, Outlines Expansion Strategy Feb 23, 2004 by Alan Wolf, Twice Magazine: Richmond, Virginia Circuit City has shut 19 under performing stores in 12 states.Alan McCollough, chairman/CEO said the affected trade areas "can no longer support" the stores, "which have no reasonable expectation of positive cash flow" in the near future." With the exception of the Topeka, Kan., and Omaha, Neb., markets, which the chain is exiting entirely, most of the designated stores are located near other Circuit City units, the company said.The 19 stores represent about 3 percent of Circuit City’s 600-unit stores base, and had combined revenues of $151 million for calendar year 2003. According to Lehman Brothers analyst, Alan Rifkin, their annual average revenue of $7.9 million was about half the corporate average of $15.9 million per store. The stores were closed for one day earlier this month in preparation for closeout sales of display merchandise that began Feb.10. McCollough said the decision to shutter the stores was difficult due to the impact on employees, but will allow the company to "better focus attention on improving performance" of the remaining locations. In a research note, Rifkin praised management’s "judicious approach to improving profitability," but suggested that the company would need to shut some 60 stores in total in order to meet its profit goals. Circuit City is also relocating seven stores this month, as a part of its plan to move 18 units fiscal 2004. The company also anticipates opening 65 to 70 stores in its next fiscal year, after which 30 percent of its store base, will have been relocated, newly constructed or fully remodeled since 2001. The company said it would likely incur about $35 million in after tax expenses in the current quarter as a result of lease terminations, fixed-asset disposals, severance and other costs related to the closings. The shuttered stores are located in Arkansas, California (Los Angeles), Florida, Georgia, Illinois, Indiana, Ohio, Minnesota, Missouri, Texas, Virginia, and the state of Washington. Mitsubishi Inks Gemstar License Feb. 24,2004 article from TWICE Magazine by Gregg Tarr: Irvine, CA Mitsubishi Electronics Digital America has agreed to license Gemstar-TV Guide International’s TV Guide On Screen interactive program (IPG) technology for use in digital televisions and digital recorders in North America, the companies announced. Previously, Gemstar-TV Guide had licensed its IPG technology to Mitsubishi Electric Corporation, the parent company of MEDA, for use in Japan and Europe. Mitsubishi will pay license fees to Gemstar-TV Guide based on the number of units sold, Gemstar said. Gemstar-TV Guide has previously reached IPG licensing agreements with JVC, LG (Zenith), Matsushita (Panasonic), Philips, Samsung, Sharp, Sony, and Thomson (RCA, GE and Scenium brands). The TV Guide On Screen IPG is built into consumer electronics products, including digital televisions, digital video recorders (DVRs), and DVD recorders. The guide offers on-screen program listings from TV Guide that enable viewers to navigate, sort, and select and schedule television programming for viewing and recording using a remote control. The program lists are subscription-free and are continually updated. Listings include channels available in each market from terrestrial broadcasters and cable providers. Thomson CE Sales Feb. 23, 2004, article from TWICE Magazine by Jeff Malester: Paris Although 2003 sales in Thomson consumer electronics division, which hit $4.1 billion, decreased 3.1 percent on a constant currency basis, the French CE maker said, this result was "a sharp improvement on the trend of the first three quarters of 2003." The company recorded a 12-month operating loss of $157.5 million in its CE business, for the year ending December 31, 2003. Thomson reported CE sales of 42.3 billion in the second half and $1.3 billion in the fourth quarter. Second-half operating loss reached $54.6 million but this number was significantly narrower than the $1.3 million operating loss recorded in the second half of 2002. The CE division reported a second-half restructuring charge of $77.5 million related to the formation of TCL-Thomson electronics last November, a TV- producing partnership with Chinese TV maker TCL International, which is expected to be up and running by mid-year. Looking at the specific TV segments, Thomson said its mainstream goods, such as televisions and A/V products, suffered declining revenue in the forth quarter, but were "considerably more resilient" than in the previous quarters of 2003. Heavy price pressure continued in all segments in the United States, on all product categories. However, Thomson said it gained significant market-share in high-end digital TV.A loss for Thomson’s mainstream segment in the second half "reflects investment in new product introductions to gain market share" as well as a continuing competitive market. In its essential CE segment, which includes accessories and portable A/V products, Thomson said it achieved its key goal of integrating the Recoton retailer base into its operation, while also broadening its product and service offering. In turn, the company said the combining of Recoton’s CE accessories business, which Thomson purchased last year, increased revenue during the fourth quarter. Thomson’s essentials segment, which represents 35 percent of the CE division’s sales in the fourth quarter, was profitable, "in line with expectations" during the second half. Consolidated sales for 12-months in 2003 hit $10.7 billion, compared with $12.9 billion year-on-year, a 6.5 percent drop at constant currency. |
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| REQUEST FOR FESA MEMBERSHIP DATE_________ NAME_________________________________ COMPANY NAME________________________ ADDRESS_______________________________ CITY/STATE_________________ZIP_________ PHONE NO.______________________________ NO.OF EMPLOYEES_____________ Dues Per Year: 1 Person Service Center= $25.00/ 2/3 Person Service Center=$30.00/ 4/6 Person Service Center=$35.00/ 7/9 Person Service Center=$40.00/ 10 & up =$45.00. This rate schedule is for independent membership and may be affected by a chapter or affiliate in your region. Please include your dues with your completed application, this will constitute your agreement to abide by the Constitution and BY-Laws of FESA. Members will continue to receive Watts Current. For a Non Member Watts Current Subscription Only. Include your check for $12.00, write Watts Current subscription on this form and return it to: Billy F. Williams EHF 1409 Glendale Rd. W. Jacksonville, FL 32216 Phone: (904) 725-9789 |
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| 2004 FESA/GESDA Convention Preliminary Schedule Thursday, March 11 12 Noon Registration/FESA/GESDA Hospitality Room in the Fuller Warren Suite 1:00 PM Hitachi Technical Training ... Admiralty 1 Room... Servicing Hitachi LCD Projection TV... Alvie Rodgers Hitachi 6:00 PM Dinner On your Own 8:00 PM Welcome and Introductions...FESA/GESDA Hospitality Room Sponsored by NEW in the Fuller Warren Suite Friday, March 12 7:30 AM Coffee & Rolls FESA/GESDA Hospitality Room Sponsored by NEW in the Fuller Warren Suite. 8:00 AM Registration FESA/GESDA Hospitality Room in the Fuller Warren Suite. 8:30 AM - 4:30 PM Philips Technical Training in the Compass Amphitheater... Tom Fogerty Philips Philips Plasma/FTV32" & 42" Operations & servicing Philips LCoS Projection TV Troubleshooting Philips Integrated Tuning for Digital Projection ATSC & NTSC 12 Noon... Box Lunches sponsored by FESA/GESDA...Sail & Outboard Rooms 1:00 PM Industry Roundtable Meeting...Rigging Room 5:15 PM Bus Departs/Bus Entrance Area 6:00 PM Southern Double Slab Rib BBQ Banquet Hosted by Kristy & Joe Fowler at their Waterfront residence. Transportation provided. 9:00 PM Bus returns to Radisson Riverwalk/Bus Entrance Area 10:00 PM Nightcap FESA/GESDA Hospitality Room Sponsored by NEW in the Fuller Warren Suite Saturday March 13 7:30 AM Coffee & Rolls FESA/GESDA Hospitality Room Sponsored by NEW in the Fuller Warren Suite 8:30 AM - 12 Noon Consumer Product Servicing:in the Admiralty 1 Room by Lyn Davis... Thomson Multimedia 12 Noon Lunch..Jaguar Tailgate Buffet...Sail & Outboard Rooms Sponsored by Mitsubishi 1:00 PM - 2:00 PM FESA Captains Boardroom Annual Membership Meeting & Elections 2:00 PM GESDA Meeting Captains Boardroom Quarterly Meeting 2:00 PM - 5:00 PM Product Technical Training Servicing the V23 Chassis in the Admiralty 1 Room...David Perry & David Velasquez Mitsubishi 7:00 PM Awards & Officer Installation Banquet in the Topsider room ( 5th floor)... Sponsored by TriTronics.Guest Speaker Mrs. Kim Wagner VP Tritronics Inc. Sunday March 14 7:30 AM Coffee & Rolls FESA/GESDA Hospitality Room Sponsored by NEW in the Fuller Warren Suite 9:00 AM FESA Board of Directors Meeting in the Fuller Warren Suite 11:00 AM Check out. Thanks to everyone for making this event a success. Have a safe trip home. FESA/GESDA Convention Food and Beverage Event Schedule Breakfast for all registered attendees will be available Friday, Saturday and Sunday in the FESA/GESDA Hospitality room ( Fuller Warren Suite) and will consist of assorted Sweet Rolls, Toast, Coffee and Juice. Thursday, Friday, and Saturday evenings FESA/GESDA Hospitality Room (Fuller Warren Suite) sponsored by NEW will be open for all convention registrants. Hosted by Ken & Jo Cisson. Lunch on Friday at noon sponsored by FESA/GESDA Will be a Sandwich Box that includes 1/2 sandwich of Turkey Breast with Swiss Cheese on whole wheat bread with 1/2 sandwich of lean Roast Beef and Swiss Cheese on white bread. These sandwiches are served with shredded lettuce, sliced tomato, and sliced onions with a kosher dill pickle spear. There is a bag of crisp chips and a jumbo brownie with a soft drink included. Friday supper at Billy's sponsored by FESA/GESDA or (alternate location depending on prevailing weather conditions) Transportation Provided. Southern double slab BBQ ribs with sliced BBQ pork, Rolls, Coleslaw, Baked Beans and Banana Pudding. Iced Tea. Saturday’s Lunch...Jaguar Tailgate Buffet...sponsored by Mitsubishi. Red Bliss Potato salad, Fresh Cole slaw, Baked Beans, grilled Hamburgers with lettuce leaves, sliced tomato, sliced onions, dill pickle spears, Hamburger Buns and assorted condiments. Plus Grilled Jumbo Hot Dogs with diced onions, chili and pickle relish, hot dog buns and assorted condiments. Jumbo double fudge brownies and Assorted Jumbo Cookies to include, Chocolate Chip, White Chocolate Chip, Macadamia Nut, and Oatmeal Raisin Cookies. Freshly Brewed Coffee and Decaffeinated Coffee, Iced Tea and Assorted Soft Drinks. Saturday Banquet...Rib Eye Steak Diner sponsored by TriTronics Incorporated. Rib Eye Steaks, Chef's choice of Potato, Medley of Garden Fresh Vegetables, Assorted House Baked Rolls & Butter, Chef's Choice Desert. Fresh Brewed regular and Decaffeinated Coffee, Iced Tea and Iced Water served with sliced Lemons. FESA-GESDA Convention 2004 March 11-14 2004 Radisson-Riverwalk Hotel & Conference Center Jacksonville, Florida |
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www.nesda.com |
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| Sony Moving U.S. Corporate Headquarters? U.S. electronics By Mike Freeman STAFF WRITER February 20, 2004 Sony Electronics will move its U.S. corporate headquarters from New Jersey to San Diego this year, bulking up the company's already substantial presence in the region. The Union-Tribune reported in November that San Diego was becoming a nerve center for Sony Electronics as the company consolidated businesses in North America and shifted focus away from its former headquarters in Park Ridge, N.J. At the time, Dick Komiyama, president and chief operating officer of Sony Electronics since April, declined to say definitively that the company's headquarters were relocating here. That changed yesterday. "We have been in the San Diego community since 1972, when we first opened a television manufacturing facility in Rancho Bernardo," Komiyama said. "Today, I'm happy to announce Sony Electronics is moving its U.S. headquarters and all of our consumer electronics businesses to San Diego in 2004." The company began shifting positions to San Diego last fall, and the process is expected to continue through the next few months, company officials said. Just how many jobs will relocate is unclear, Komiyama said. With its core electronics business slumping last year, Sony Corp. has been in a cost-cutting mode worldwide. In October, for example, Sony Corp. said it would cut 20,000 jobs over the next three years, including 7,000 in Japan. The company's goal is to trim $3 billion annually from its operating cost and elevate its profit margin from 4 percent today to 10 percent by 2006. Sony Electronics, a division of Sony Corp., employs about 2,500 in Rancho Bernardo, with jobs ranging from marketing computers to manufacturing television picture tubes. Not all jobs in Park Ridge will move to San Diego. Some will relocate to San Jose. And Sony Corp. recently offered an early retirement package to workers in its U.S. electronics division. But even if the headquarters move brings only a few additional jobs, San Diego officials say, it's still significant because of the sheer size and prestigeof Sony Electronics, which posted about $11 billion in sales last year. "What this shows is that good technology companies are going to go where the talent is," said Kevin Carroll, executive director of the San Diego AeA, formerly the American Electronics Association. "There's a lot of research and development talent in this region." Komiyama made the announcement yesterday at Petco Park, which Sony will supply with about 800 TVs. They will be throughout the stadium, including more than 200 high-definition sets. In San Diego, Sony Electronics already makes or markets televisions, Vaio computers, Clie hand-hand computers, digital cameras, digital set-top boxes, camcorders and memory sticks. Once the headquarters move is complete, it also will market audio products such as Sony Walkman, as well as car audio systems. Administration also will relocate, including Komiyama's office and those of the division's chief financial officer, corporate communications chief and other department heads. The main business remaining in Park Ridge sells equipment to professional broadcasters, cable networks and production companies. Last fall, Sony officials said the company hoped to consolidate its 1,600-employee New Jersey operation, now located in five buildings, into one Sony-owned building that holds about 1,000 workers. Other Sony Corp. divisions in San Diego include Sony Online Entertainment, which makes Web-based computer games, and 989 Sports, which develops console video games. They are not part of Sony Electronics. |
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www.tritronicsinc.com |
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| FESA SERVICE INVOICES PRICE LIST - MEMBERS ONLY INVOICES ARE CARBON FOUR PART WITH CLAIM AND HARD FILE COPY ZONES 4 & 5 #1 (SMALL) 1000 2000 3000 4000 5000 63.50 125.00 183.00 218.00 275.00 IMPRINT 1000 2000 3000 4000 5000 26.50 48.00 69.00 85.00 102.00 Sub Total 1000 2000 3000 4000 5000 90.00 173.00 252.00 303.00 377.00 S/C 1000 2000 3000 4000 5000 7.50 12.50 15.00 20.00 22.50 TOTAL 1000 2000 3000 4000 5000 102.50 190.50 272.00 328.00 404.50 UPS PREPAID FREIGHT COLLECT Please note: The price increase announced previously is now in effect. We delayed the increase until the forms previously contracted have been depleted. All form requests from this time forward will be at the posted prices, freight collect. We no longer have a supply of the LARGE invoices. We are in the process of locating new a source for our large invoices. Until we find a new source the FESA-Large invoices are NO Longer Available. NEW ORDERS TAKE 3 TO 4 WEEKS --- INCLUDE IMPRINT INFO WITH CHECK REPEAT ORDERS TAKE 2 TO 3 WEEKS RUSH ORDERS WILL NOT BE PLACED UNTIL I RECEIVE YOUR CHECK! MAKE CHECK PAYABLE TO F.E.S.A ALL SERVICE INVOICE ORDERS SHOULD BE MAILED WITH YOUR CHECK DIRECTLY TO THE FESA TREASURER: Mr. Billy F. Williams EHF 1409 Glendale Rd. W. Jacksonville, FL 32216 Phone & Fax: (904) 725-9789 NOTE: Small Invoices are 5:5/8"W X 9:1/8" H / You must be a Member of FESA to order forms from FESA. |
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www.nesda.com |
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| NET WIT - PUN INTENDED Once you have seen one shopping center...you have seen a Mall. Some music stores are in the CD part of town. A sign at a Pet Store read, Buy one get one flea. After a ladder was stolen from a Store, the manager said, "Further steps will be taken." The sign in a music store read, Bach in a Minuet. A pet store had a bird contest with no perches necessary. What is the definition of a will? It’s a dead giveaway. How do you make antifreeze? Steal her blanket. Children think that parents are all no-ing. The primary responsibility for a child’s education is apparent. If all the women left our country, we would have a stagnation. Unborn twins are womb-mates. What is a Baby Boomer? A two year old with a ghetto blaster! ( Taken from www.punoftheday.com ). |
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